“Managing conflict can build connection or destroy it; be sure it’s building it.” ~Lisa Merlo-Booth Managing feedback and conflict is a tremendous problem for many people today. This struggle makes sense, given that few role models exemplify this skill. The sad truth is that without learning to master conflict, you’re doomed to experience endless frustration, […]
Pay Attention to Your Excuses When Others Are Upset by Your Actions
“Explaining your actions does not negate the impact of those actions. Don’t confuse an explanation with accountability and repair.” ~ LMB Explaining why you did what you did is not taking responsibility for what you did. When your actions upset someone, your job is to repair their upset. They don’t care why you did what […]
Raise the Bar in All Your Relationships
“Normalizing hurtful interactions in your relationships sets up a weak foundation and unnecessary struggle: Raise the bar in all your relationships.” ~Lisa Merlo-Booth Radically New Relationships™ are built on solid foundations of mutual respect, equality, kindness, and accountability. Sadly, far too many people normalize disrespect, swim in a sea of inequality, live with unkindness daily, […]
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