“People want to spend time with those who feel good to be around. Be a bright light, not a black cloud.” ~Lisa Merlo-Booth When clients were making bad choices in their lives and experiencing negative consequences, my mentor would often say, “If you go out in the rain without an umbrella, you’re going to get […]
When You Truly Listen, Others Feel Genuinely Heard
“When you truly listen, others feel genuinely heard; there are few things more connecting than genuine respect for a person’s experience, thoughts, and opinions.” ~ LMB Have you ever had someone repeat the exact words you spoke to them and, yet, seem not to have taken in a word you said? How many times have […]
Change the Way You View Feedback
“Struggling with conflict has little to do with the content you are talking about and almost everything to do with how you discuss that content.” ~LMB When I tell my clients that conflict is an opportunity and feedback is a gift, they often respond with the following: • “It doesn’t feel like a gift.” • […]
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