“Your protection quickly becomes your complicity when what you protect is harmful; don’t be complicit.” ~LMB Ideally, protection aims to stop the harmful behavior done to an often weaker, more vulnerable “target.” Hurtful behavior occurs when an offender uses words, actions, position, or power to abuse, shame, threaten, or harm that “target.” “Protecting” the offender, however, is […]
How Do You Respond to Negative Feedback From Others?
“Explaining why you did what you did is a defensive response that creates distance, not repair.” ~ Lisa Merlo-Booth Do you ever find yourself responding to someone’s upset about something you did by explaining why you did what you did? Explanations can sound like this: I said that because I knew you wouldn’t listen to […]
Pay Attention to Your Excuses When Others Are Upset by Your Actions
“Explaining your actions does not negate the impact of those actions. Don’t confuse an explanation with accountability and repair.” ~ LMB Explaining why you did what you did is not taking responsibility for what you did. When your actions upset someone, your job is to repair their upset. They don’t care why you did what […]