May 13, 2026
“Explaining your actions does not negate the impact of those actions. Don’t confuse an explanation with accountability and repair.” – Lisa Merlo-booth Explaining why you did what you did is not taking responsibility for it. When your actions upset someone, your...
May 6, 2026
“You can’t change your partner. However, you can change what you put up with from your partner.” – Lisa Merlo-booth We teach people how to treat us; we do this with our words, our actions, and even our silence. If we choose to stay in a conversation while...
Apr 2, 2026
“Confusing enabling with helping hurts everyone — every time.” Lisa Merlo-Booth People feel good when they have a sense of mastery over their life. Taking care of life’s everyday challenges helps you feel a sense of accomplishment, pride, and...
Mar 26, 2026
“Inherent in your silence is acceptance. Don’t silence.” Lisa Merlo-Booth Workplace incivility is taking a staggering toll on employees and companies alike: U.S. workers experience 212 million acts of incivility every single day. 57% of employees...
