Change the Way You View Feedback

Change the Way You View Feedback

“Struggling with conflict has little to do with the content you are talking about and almost everything to do with how you discuss that content.” ~LMB When I tell my clients that conflict is an opportunity and feedback is a gift, they often respond with...
Respond to Accountability with Appreciation

Respond to Accountability with Appreciation

“Accountability is courageous; take the time to acknowledge it when it comes your way.” ~Lisa Merlo-Booth When someone in your life acknowledges their behaviors, admits their mistakes, and commits to changing their actions in the future, your job is to...
Focus Your Attention on Recovery, Not Revenge

Focus Your Attention on Recovery, Not Revenge

“Hurting someone to teach them a lesson for hurting you, creates an endless loop of hurt.” ~LMB I remember hearing a mother speaking to another mother about how to stop her child from biting. She told her, “You need to show her what it feels like and bite her so...